📞 +91 811 290 3674✉️ Ghee: bankebiharishuddhdesighee@gmail.com📍 Dahegam, Gujarat
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Return Policy

What to do if something is wrong with your order.

Last updated: 17 October 2026

Our promise

We want you to be happy with every pack. Because ghee and oil are food and lamp oil, we cannot take back opened or used packs unless there is a problem with the product.

When you can return or get a replacement

  • The pack arrived damaged or leaking.
  • You received the wrong product or size.
  • There is a quality problem with the product.

How to report

  1. Within 48 hours of delivery, write to customercare.info.bankebihari@gmail.com or message us on WhatsApp.
  2. Share your order number (it starts with BB), a few clear photos of the pack and the problem.
  3. We will check and reply quickly with a replacement or refund.

Not returnable

Packs with a printed name, and live making or live delivery services, once delivered or delivered as booked, unless the mistake is ours.

Refunds

If a refund is approved, we will tell you how and when it will be paid when we confirm your claim.

Questions? Write to customercare.info.bankebihari@gmail.com or call +91 811 290 3674.